The 123abc believes that healthy entertainment starts with real information and real tools. Here you'll find everything you need to play within your limits — without guilt, without pressure, and with full control of your experience.
123abc's Commitment
Practical tools you can activate straight from your account dashboard — no red tape, no phone calls needed
Set a cap on how much you can deposit per day, per week, or per month. The limit takes effect immediately once configured. To lower an active limit, the new rule only kicks in after the original period expires — this ensures the tool is effective and not just a formality. To raise a limit, there is a 24-hour reflection period before the change is applied.
Set a time limit for your gambling sessions. Once the defined time is reached, you receive a notification and the session ends automatically. At 123abc, you can also enable periodic alerts that show how long you've been playing — a simple reminder that makes a real difference when deciding whether it's time to stop or keep going consciously.
In addition to deposit limits, you can set a maximum wager amount per session. Once your total bets reach that cap, the session is automatically paused. This control applies to all game types available at 123abc — Sports Betting on football, live roulette, blackjack, crash games, and slots — all in one place, no need to configure each category separately.
Need a break without closing your account? A forced break blocks access to the platform for a period you choose: 24 hours, 48 hours, 7 days, or 30 days. During the break, your account is suspended for betting and deposits — bonuses do not expire during this time. When the period ends, your account is automatically reactivated with no need to contact support.
Temporary self-exclusion blocks your account for periods ranging from 1 month to 6 months. During the exclusion, you cannot log in, deposit, bet, or receive any marketing communications from 123abc. Unlike a forced break, temporary self-exclusion is not reversed automatically — when the period ends, you need to actively request reactivation, which ensures a moment of conscious decision-making.
Permanent self-exclusion definitively closes your access to the platform. Once confirmed, the account is irreversibly blocked — there is no reactivation. Any available real balance will be returned via Pix after standard verification checks. The 123abc honors permanent self-exclusion without question, without any retention attempt, and without any marketing communications after the account is closed.
Three ways to access your responsible gambling controls — all in Portuguese, no hassle
Log in to 123abc, click the profile icon in the top right corner and go to "Responsible Gambling Settings". All limits and self-exclusion options are listed in that section. Changes take effect immediately upon confirmation — no extra forms, no waiting.
If you'd rather speak with someone, our Portuguese-language support is available 24 hours a day to activate any responsible gambling tool on your behalf. Just open the chat and let us know which tool you'd like to use. The agent will confirm the activation right away, no questions asked about your decision.
Send an email to suporte@123abc.asia with the subject line "Responsible Gambling" and describe which tool you'd like to activate. The maximum response and activation time is 2 hours for self-exclusion requests and 24 hours for all other tools. Permanent self-exclusion requests are prioritized and processed within the first business hour after receipt.
In the 123abc for Android and iOS, the responsible gambling tools are in the main menu under "My Account > Responsible Gambling". The experience is identical to the desktop version — same features, same confirmation process, same activation speed.
Daily, weekly, or monthly. Reductions take effect immediately; increases require a 24-hour waiting period.
30 min to 8 hours. With configurable mid-session alerts.
Maximum amount wagered per session, across all game types.
24h, 48h, 7 days, or 30 days. Automatically reactivated at the end of the period.
1 to 6 months. Manual reactivation required at the end of the period.
Permanent and irreversible closure of your 123abc account.
Recognizing these patterns is the first step — and recognizing them isn't weakness, it's wisdom
You gamble to try to win back money you've lost. The urge to "chase losses" is one of the clearest signs of problematic behavior. Every casino session or sports bet is independent — past results have no bearing on what comes next.
You regularly deposit more than you planned. If the amount you end up depositing tends to exceed what you had in mind before opening the platform, that's worth paying attention to. The deposit limit at 123abc exists precisely for that situation.
You lie to family or friends about how much you gamble. When gambling starts requiring you to hide things from people you trust, it's a sign it's taking up space it shouldn't. No level of entertainment is worth putting important relationships at risk.
Gambling interferes with work, studies, or responsibilities. Missing work hours, neglecting important responsibilities, or postponing commitments to gamble are signs that can't be ignored. Healthy entertainment doesn't come at the cost of the rest of your life.
You use money set aside for other things. If you've ever used rent money, utility bills, grocery funds, or any other basic necessity to make a deposit, stop now and use the self-exclusion tools at 123abc. That line should not be crossed.
You feel anxious or irritable when you're not gambling. A compulsive need to always be on the platform — even without any intention to bet — can be a sign of dependency. Taking regular voluntary breaks is part of a healthy gambling pattern.
You play more than you intended to most of the time. Logging in for "just one round" and leaving hours later is a pattern worth paying attention to. Using the session time limit at 123abc helps you stick to the commitment you make to yourself before opening the platform.
Gambling is your primary outlet for stress relief. Betting on Brasileirão matches or playing live roulette for entertainment is completely legitimate. But when gambling becomes the only way you cope with emotional problems, the risk of dependency increases significantly.
You don't have to wait for things to get worse before taking action. Activate self-exclusion from your account dashboard or get in touch with 123abc right now — in Portuguese, 24 hours a day. If you'd like an outside perspective, the CVV (Centro de Valorização da Vida) can be reached by phone at 188 and via chat at cvv.org.br. For specialized help with compulsive gambling, CAPS (Centro de Atenção Psicossocial) offers free care across Brazil.
Answer each question mentally with yes or no — no judgment, just to get a clear picture of how gambling fits into your life
In the past month, have you ever bet more than you could afford to lose without real impact on your budget?
Have you ever felt irritable, anxious, or restless when you were unable to access the platform for a period of time?
Have you ever missed a bill payment or put off a necessary purchase because you spent more than you planned on gambling?
Have you ever lied or withheld information from someone close to you about how much time or money you've spent gambling?
Have you ever tried to stop gambling or significantly cut back, but been unable to keep it up for more than two weeks?
Has gambling ever negatively affected a personal relationship, your work, or your studies?
Have you ever used gambling as your primary way of coping with emotional issues like anxiety, sadness, or stress?
Have you ever felt the need to increase your bet amounts to get the same level of excitement you used to feel?
If you answered yes for two or more questions, consider activating the responsible gaming limits at 123abc or speak with our support team in Portuguese. If you answered yes to four or more, we recommend considering temporary self-exclusion and, if needed, seeking specialized professional guidance. Recognizing the pattern is the hardest step — and you've already taken it.
Plenty of platforms out there mention responsible gaming in a single line buried in the footer and never bring it up again. At 123abc, the approach is different — and it's not just talk. The control tools are right on the main account dashboard, visible and accessible before you even make your first deposit. That's not an accident: it's a product decision that reflects what we believe about how entertainment should work.
Gambling — whether betting on a Brasileirão match, playing a hand of live blackjack, or spinning a roulette wheel — is entertainment. It works the same way as going to the movies, playing a video game, or watching a series: you put money (or time) into it, enjoy the experience, and move on. The problem starts when that logic flips and gambling becomes a compulsion, an emotional obligation, or an attempt to solve financial problems. At that point, it's no longer fun — and that's exactly where the tools at 123abc and external support resources come in.
The deposit limit is the most widely used tool among 123abc who practice responsible gambling actively. The logic is straightforward: before you play, you set the maximum amount you're willing to spend in a month — say, R$ 200.00 — and configure that as your cap. Once the limit is reached, the platform won't accept new deposits until the next period. This prevents the "one more deposit to win it back" trap — which is how the most damaging cycle in online gambling begins. The 123abc introduced a 24-hour waiting period for limit increases specifically to create a moment of reflection before any upward change takes effect.
Self-exclusion is a powerful tool and should be treated with the seriousness it deserves. When you activate permanent self-exclusion at 123abc, your account is blocked permanently and irreversibly. No reactivation emails, no promotions trying to bring you back, no questions about your reason. Your real balance is returned via Pix and the process is closed. The 123abc understands that for some members, a permanent exit is the healthiest decision they can make — and that decision deserves to be honored with full respect, not met with retention attempts.
The support team at 123abc receives specific training to recognize behavioral patterns that may indicate problem gambling: deposit volumes above normal history, frequent requests to reverse limits, and communications that suggest emotional distress related to losses. When these patterns are identified, the protocol calls for an empathetic and direct approach, sharing information about available tools and, where necessary, pointing members toward external support resources in Brazil.
In Brazil, problem gambling is recognized by the medical community as a behavioral disorder — Gambling Disorder (ICD-11: 6C50) — with treatment available through the public health system (SUS) via CAPS (Centros de Atenção Psicossocial) centers nationwide. The CVV (Centro de Valorização da Vida) can be reached at 188 and can be the first point of contact for anyone going through a difficult time related to gambling or any other emotional issue. This information is permanently available on this page because 123abc believes that an informed, healthy member matters more than any engagement metric.
The bottom line is straightforward: playing at 123abc should be a good experience — that feeling of following your team's Copa Libertadores match with a bet on the line, or finishing a solid live blackjack session after work. When that experience stops being enjoyable, the tools are there, support is standing by, and external resources are listed here. Use what you need, when you need it — no judgment.
The questions our support team hears most about the control tools — answered clearly and directly
Free resources available for anyone who needs specialized help — beyond the support offered by 123abc
Free and confidential emotional support, available 24 hours a day for anyone going through a difficult time — including distress related to compulsive gambling.
Public SUS network offering free care for behavioral disorders, including Gambling Disorder (ICD-11: 6C50). Available in every state in Brazil. Find your nearest unit through the Ministry of Health portal.
Our Portuguese-speaking team is available 24 hours a day to activate any control tool, process self-exclusions as a priority, and guide you toward support resources available in Brazil. No judgment, no red tape.
Sports Betting and online casino are entertainment for players aged 18 and over. The 123abc is not a source of income and should not be treated as one. Only play with what you can afford to lose without any real impact on your budget, your work, or your relationships. If gambling has stopped being enjoyable, use the tools available or contact us now. To learn more about your rights and the platform's rules, visit the Terms and Conditions and the Privacy Policy.